Applications are being sought for the position of a Technology & Delivery Support Engineer in the IT Department, Port Melbourne
Immediate need for a highly motivated and eager to learn Support Engineer to be the face of IT in our Port Melbourne office. You will be part of a highly skilled existing IT team but will be the sole IT representative in our Port Melbourne office. You will require strong foundation support skills covering desktop, server, applications and infrastructure and possess the ability to show initiative and problem solving.
This is a rare opportunity to join a well-known and sought after brand and gain great training opportunities as well as potential for project related work. This role is hands-on, requires a strong and positive can-do attitude and someone who can liaise with all levels of staff across a shared technology environment. Must be both a team player and be able to work independently.
The role will maintain (amongst other things, application servers, file and print servers, storage, networks, backups, email systems, server virtualization platforms, desktop management systems, security and application packaging and deployment. This role will also participate in the ITIL Incident Management process by providing technical support to staff, vendors and partners. Continued documentation, continuous service improvement and customer service is a key component of this role. After sufficient training the role will be required to take part in rostered out of hours on call and respond in the event of business critical incidents.
This roles primary function is to offer day to day operational support to technology users and back office management of systems and services. The role may require undertaking limited activities off site including travel to head off in Tasmania.
Responsibilities of the role;
Must Have Skillsets;
Knowledge across any of the following or related technology and disciplines would be advantageous
The following key non-technical skillsets are required, but may not be limited to;
To express your interest in the position, please provide an up to date copy of your resume along with a cover letter (to a maximum of 1 page) including an outline of your personal attributes, experience and other relevant details that might be of benefit in the performance of this key role.
Applications close on Wednesday 13 November 2019 and are to be forwarded to:
Manager Human Resources
SPIRIT OF TASMANIA
TT-Line Company Pty Ltd
P O Box 168E
East Devonport Tas 7310
Please note that late applications will not be accepted